Director within the Optum UK Advisory practice and an expert in international health and social care strategy. Current-ly works with Integrated Care Systems and Aspirant Integrated Care Systems in England to develop and implement sustainable PHM strategy. Also plans and facilitates Community of Practice events in collaboration with NHSE/I. Ex-perienced, with an international career in health care strategy, advising senior hospital and health system executives across the UK, Europe, Australia, Asia, Canada, Middle East and Latin America. Expertise in advising the provider, pay-er, government and industry sectors in many global markets. Further supports implementation of PHM strategy through design and delivery of workshops, Board-level sessions and virtual training to inspire, advise and enable multi-disciplinary leadership teams to collabo-rate effectively on PHM execution.
Joined Optum in 2020 following the ac-quisition of The Advisory Board Compa-ny, an international best practice re-search organisation. As Managing Di-rector of Advisory Board International Research and Insights, has consulted and advised health system leaders from around the world on critical innovations in health and social care system strate-gy and operations. Also served as inter-national spokesperson facilitating c-suite national and international events sharing best-practice approaches to multiple strands of health and social care strate-gy from staff engagement and commu-nication, reducing unwarranted care var-iation, patient activation and integrated care system strategy.
Has written several studies on Internal Communication and Employee En-gagement best practice across industry including works focused on change management, balancing global and local communication strategy, and aligning internal and external comms more ef-fectively.