Speakers

Dr Lucy Wilson-Shaw is a Consultant Clinical Psychologist with 20 years experience in the NHS. She has worked as a clinician and manager in NHS Talking Therapies Services (previously known as IAPT) for the past 15 years. She has an interest in clinical leadership, completing a national leadership programme and Healthcare MBA. She has a passionate interest in the delivery of high quality evidence based therapy interventions, and improving outcomes in services. Her service hosted a research trial of an AI driven chatbot waiting list intervention, and she has overseen the introduction of an AI driven chatbot e-referral process in the service.