The active involvement of people (patients, unpaid carers, families and communities) is key to ensuring health and care system can improve, delivering care that is integrated, meets people’s needs and improves outcomes. This session will explore what work is happening across integrated care systems to change the relationship between the NHS, patients and communities - from clinical approaches such as patient-initiated follow-up and the Last 1,000 Days model, to community champion initiatives and virtual care. Join the session to discuss how we can ensure people and communities are active agents in their own health and wellbeing.