Zoe Teale

Zoe Teale

Senior Transformation Programme Lead, NHSBSA

Zoë is passionate about business and change management and harnessing technology to enable improved experiences for staff and joined up care for patients. Holding senior posts in the healthcare sector for over twenty years, she is currently working for NHS Business Services Authority (NHSBSA) leading the Transformation and Change workstream to support the implementation of the new NHS workforce solution.

Zoë has directed numerous business transformation programmes in the NHS, working on several high-profile NHS-wide strategies and programmes, such as the development of the NHS People Digital Strategy and Implementation Plan – an 11th priority of the NHS England Board; directed the NHS Digital Capability review; led the delivery of the Digital Chapter in the Future of HR/OD. She worked with Trusts in special measures on their improvement delivery plans. During the pandemic, Zoë led the data and technology workstream within the vaccination as a condition of deployment (VCOD) programme.