Penny leads Q: a community of thousands of people across the UK and Ireland, collaborating to improve the safety and quality of health and care. Q includes a participatory grant funding programme, Q Exchange and Q Labs, bringing people together to make progress on complex challenges. We also generate insight through the community on key issues.
Penny previously led the Foundation’s work on patient safety; improving flow, leadership development and achieving change through networks. She’s co-author of the Foundation’s reports on the challenge and potential of whole system flow and on developing learning health systems in the UK.
Before joining the Health Foundation, Penny was the Director of Strategy and Service Improvement at a hospital in East London. Penny has spent her career leading improvement work at local and national level in the English NHS, with particular expertise in process and system redesign and leading strategic change across organisations.
14-Jun-2023System collaboration zoneWhat do you need to do to learn and improve effectively across systems?