Penny leads Q: a community of thousands of people across the UK and Ireland, collaborating to accelerate improvement in health and care. Q brings people together to make progress on complex challenges, for example through our Improvement Lab and generates insights to influence how transformation happens. Q is working in partnership with NHS Confed and the Health Foundation on a programme supporting learning and improvement across systems. With Matthew Taylor, she hosts the leading improvement in health and care podcast.
Penny previously led the Foundation’s work on patient safety; improving flow, leadership development and achieving change through networks. She’s co-author of multiple reports on making improvement mainstream business, the challenge and potential of whole system flow and on developing learning health systems in the UK.
Penny has spent her career leading improvement work at local and national level in the NHS, with particular expertise in process and system redesign and leading strategic change across organisations.