Melanie is a qualified Pharmacy Technician with over 28 years of experience, primarily working in hospital pharmacy. For the past two years, she has been developing her role and skills in primary care, within the PCNs in Sunderland. Melanie supports patients in managing their own medicines and works to ensure medicine safety.

As part of the PCN team, Melanie collaborates with a diverse group of professionals, including other Pharmacy Technicians, Pharmacists, GPs, and Practice Nurses. She plays a crucial role in supporting patient care by working closely with hospital pharmacy, community pharmacy, and care homes to ensure the safe, effective, and efficient delivery of repeat prescribing, medicines optimisation, reducing medicine waste, and maximizing patient outcomes in both the GP practice and the Medicine Discharge Hub.