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Jennifer Keane

Jennifer Keane

Director of UEC Delivery, NHS England

As the Director of UEC Delivery since spring 2024, Jenny provides strategic and operational leadership to a dynamic, multi-disciplinary team. In this role Jenny ensures the effective delivery of pre-hospital access programmes (including NHS 111 and ambulance) to support the recovery and improvement of UEC performance, alongside developing long-term strategies to support future ambitions. Jenny joined NHS England in November 2021 as Director of Rehabilitation and Discharge before taking on the role of Director for Intermediate Care with responsibility for developing the policy and delivery framework for intermediate care and hospital discharge.

Jenny is a qualified radiographer by background, and prior to joining NHS England, was Chief Allied Health Professions Officer and Policy Lead for Out of Hospital Services at the Department of Health in Northern Ireland. She has held a number of board level appointments including the Department of Health Management Board for Rebuilding Health and Social Care (HSC) Services, the Joint Department of Health/ Department of Communities Housing in Health Board, and the Northern Ireland Primary Care Board.

With over a decade of experience at senior executive levels across health and care providers, regional and national commissioning organisations and government bodies Jenny is passionate about driving transformation in the urgent, out-of-hospital, and pre-hospital space to deliver systemic reform and design, ensuring individuals are empowered to live their best lives within the constraints of available resources.

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