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Iain Smith

Dr Iain Smith

Programme Lead for Improvement Methodology, NHS England and NHS Improvement

With over 25 years NHS experience as a quality improvement leader, Iain has worked in various roles to build capability to improve the quality and safety of healthcare. Iain is well versed in many quality improvement methods including large scale change, microsystem improvement and lean thinking. He has worked in local, regional and national roles to apply, and coach others to apply, these methods of improvement across many sectors of healthcare including in acute hospitals, primary care and mental health. Working within NHS England and NHS Improvement’s Improvement Capability Building Delivery (ICBD) group, Iain leads the design and delivery of large-scale programmes to promote approaches for advancing improvement and change.

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