Helen has had a varied 22 year executive career in and around the NHS. Qualifying from UCLAN in Health Policy and Management, she worked as a senior operational manager designing and delivering urgent care, clinical triage and call handling services. She has been responsible for the implementation of electronic patient management systems and the first NHS111 face to face site at a vanguard Urgent Care Centre front-ending ED. She was part of the procurement team for the North West’s first NHS111 service alongside North West Ambulance Trust. As Director of Strategy, Helen led the successful procurement of a Yorkshire Urgent Care System, leading to transformational service delivery. Over the past 5 years as the CEO of a GP Federation, she led the early formation of collaborative general practice. This grassroots revolution led the maturity and readiness for the introduction of Primary Care Networks. During this time, Helen’s team proudly developed a nationally recognised enhanced care home service. As part of the local health and care system, Helen chaired an integrated care provider group combining primary, community, allied services, and the voluntary sector, leading the local covid response programme. Helen is naturally driven to connect people and services at a local or system level. She sees digital integration as the enabler of future health and care delivery.
14-Jun-2023Primary care & mental health theatreDoes your digital front door revolve?