Ellen Nolte is Professor of Health Services and Systems Research at the London School of Hygiene & Tropical Medicine. She holds a PhD from London University and a Master’s degree in public health (MPH). Her expertise is in health systems research, international health care comparisons and performance assessment. Over the past decade she has developed an internationally recognised research portfolio around innovative service models that seek to better meet the needs of people with complex and long-term health problems, with a particular focus on care coordination and integration within and across sectors. She is co-Editor-in-Chief of the Journal of Health Services Research & Policy. Ellen was previously head of London Hubs of the European Observatory on Health Systems and Policies and Director of the Health and Healthcare Policy programme at RAND Europe, Cambridge, UK.