Alan started working for the NHS ambulance service in 2002, training to become a paramedic and a UNISON branch secretary. Since 2012, Alan has worked in UNISON's National Health Team. His role involves improving the terms and conditions of NHS staff through improvements to national agreements. As a frontline paramedic, Alan has seen the impact of violence firsthand. He now works to influence national strategies and plans to ensure the workers' voices are heard.