Imagine a world where patients and the public feel they are engaged as individuals and can digitally interact with care services in the same ways as they do with other aspects of their life. Where things like getting personalised communications, sharing control of their care, expressing preferences or recording their own outcomes are seen as the norm. This represents a significant change in healthcare. Join our panel of experts discussing how to make this a reality and the lessons from other industries.

This session is supported by IBM.