Enabling transformation of health and care quality through person centred standards ​

The Picker Experience Standard is more than an accreditation, it provides a

validated assessment of quality, an independent certification of performance

and a structured pathway to excellence in experience of care. ​

Driving improvement in experience of care by

understanding & measuring what matters most​

Picker’s experience measurement tools, research programmes, benchmarks, 

and experience insight services turn patient and staff feedback into trusted evidence that drives improvement.​

Building capability and skill to deliver person centred care​

Through the Picker Experience Institute and our Person Centred Care Competency Framework, we provide evidence-based training, development, and practical tools to embed person centred practice.​

Connecting trusted communities to share learning, recognise excellence, and accelerate improvement.​

Picker convenes trusted international forums, awards, and peer networks to recognise achievements and spread best practice.​​​​

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