Demand keeps growing and standards declining. As integrated care systems develop, how can we change the model of care to deliver urgent and emergency care in a way that both meets patient need and makes best use of the services and staff available across the NHS?

This session will explore the potential to change the way we deliver care, posing some challenging questions about what urgent and emergency care could look like in the future. The panel will discuss the transformation needed to manage demand across the urgent and emergency care system. During this session, explore how patients access the system, and the pressure on ambulance services, as well as the role the system has in taking a collective view of urgent and emergency care pathways.