Rethinking citizen engagement: what can we learn from outside healthcare?
Join us for a conversation about the techniques other industries use to engage citizens and customers. Our panel of experts will share their success stories of human-centred design, and discuss how this can be borrowed and applied to the NHS to quickly add value.
To quote Picasso: “Good artists copy; great artists steal.” ‘Stealing’ might just be the innovation our NHS needs.
This session is delivered in partnership with IBM