How personalised care primary care roles are supporting people with long-term conditions

16 Jun 2022
Transforming long-term care learning theatre
Transforming long-term care

At the heart of supporting people to live healthy lives is the need for friends and family, creativity, learning, meaningful activity, getting out of poverty, navigating the system to get access to services, eating well and being physically and mentally active. No GP appointment can meet this need.

Personalised care means people have choice and control over their care so that they can receive help and support with things that really matter to them, instead of relying on medical interventions that might not be the best option. Personalised care interventions and roles are fundamental to Population Health Management approaches, tackling inequalities and integrating care across sectors.

This session will explore how to:

  • Start with need not demand moving from what’s the matter with you to what matter’s to you
  • Combine proactive outreach with proactive case finding to look beyond the medical care and treatment available for patients and explore other determinants of health – such as mental health, housing and living conditions (Jane’s story).
  • Identify wider determinants of health which affect a patient’s ability to manage their condition to coproduce self-management of their medical condition.
  • Create opportunities for patients to receive the best possible support locally, to identify gaps in local provision, working with existing or new community groups to create services that bridge the gap.
Bev Taylor, Social Prescribing Lead - NHS England and Improvement
Dave Sweeney, Exec Director of Partnerships - Cheshire and Merseyside ICS
Michelle Pilling, Senior Lead, Social Prescribing - NHS England and NHS Improvement
Stacey Buccilli, Senior Manager Personalised Care - NHS England