2025 Agenda

Improving interface working across mental health and acute A&E services

12 Jun 2025
Exchange 8-10
Mental health , Urgent and emergency care

As pressures and demands continue to increase for both mental health and acute A&E care, there is a need for teams to work closer together, both on shared issues as well as to improve the overall interface between the two sectors. This is critical for improving care, experience and outcomes for patients as well as managing operational challenges, processes and relationships.

This interactive session will bring together leaders from across a range of sectors to learn, reflect and share what works and where we can work together to improve. We will feature a case study of good practice from Lincolnshire, who will share how they have made improvements in patient care of people with mental ill health accessing emergency departments. We will also hear how they have improved how they treat people in the most appropriate settings and improved the patient experience and flow when accessing care. This will be an important opportunity to reflect on barriers, gaps, opportunities and solutions for improvement, with a focus on collaboration and partnership to improve the experience and outcomes of people with mental ill health when accessing care.

Mark Buchanan
Dr Mark Buchanan, A&E Consultant and Royal College of Emergency Medicine Mental Health Chair - Royal College of Emergency Medicine
Ian Callaghan
Ian Callaghan, Lived Experience Programme Manager - Rethink Mental Illness
Gareth Price
Gareth Price, Head of Service - Urgent Care - Lincolnshire Partnership NHS Foundation Trust