2025 Agenda

Delivering change: lessons from reforming public services

12 Jun 2025
Exchange Hall - main stage
Mobilising change / improvement

The government is pushing forward with sweeping reforms to public services. The scale and pace of these changes indicates the urgency felt by the government to deliver its Plan for Change, join up services around communities, and alleviate pressure on frontline staff.

The NHS is not alone in experiencing large-scale reform. There are outstanding examples of public service reform both within the healthcare sector and beyond. Local authorities in particular offer valuable lessons in designing and delivering ambitious initiatives.

This panel session will help you understand the new political climate for reform and provide examples of successful delivery in pressurised circumstances, to help build an integrated system of public services that best serves our communities.

Caroline Clarke
Caroline Clarke, Regional Director, London - NHS England
Oliver Coppard
Oliver Coppard, Mayor - South Yorkshire Combined Authority
Eve Holt
Eve Holt - Greater Manchester Combined Authority